Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

· Directly from you

How long we keep information

For subscribers of Nurture Equestrian news and updates, we keep your information until you either (a) unsubscribe, or (b) have been inactive in opening or accessing our content for a period of 24 months.

Who we share information with

Data processors

HubSpot | This data processor does the following activities for us: HubSpot stores basic contact information for business contacts for Nuture Consulting and Nurture Equestrian. This information is used for marketing emails and client communications.

Google | This data processor does the following activities for us: Google stores basic contact information via Google Drive for Nurture Equestrian. This information is used for marketing emails and client communications.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: HubSpot

Category of recipient: Cloud-based Sales and Marketing CRM

Country the personal information is sent to: USA, Europe

How the transfer complies with UK data protection law: Access HubSpot’s Data Processing Agreement (DPA), here.

Organisation name: Google

Category of recipient: Cloud Data Storage

Country the personal information is sent to: USA, Europe

How the transfer complies with UK data protection law: You can read the Google Data Processing Agreement (DPA), here.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 24.09.2025

Data Collection

At the base of each page of this website is an option to sign up to receive news and updates. Here, you can enter your email address and your email will be stored in the cloud, by Google. This data sits within Google Sheets, within Google Workspace and can be removed at any time, by email request. By submitting your email you consent to us contacting you, via email with news and updates about Nurture Equestrian.

For more information on how Google handles personal data on our behalf, please click here.